How to improve customer service with two questions

Small businesses, especially those run by one person like mine, can get so involved in the nitty-gritty of producing the goods that they forget to ask clients two important questions that will help improve customer service:

What do you think I do well?
What could I do better?

They’re important questions if you want to improve […]

By |October 1st, 2018|Customer service, Editing, Marketing communications, Writing|Comments Off on How to improve customer service with two questions