How to make outstanding medical services stand out

With so many private hospitals in London showcasing their excellence, how do marketing teams, their copywriters and designers make their healthcare services stand out?

The UK, and London in particular, is the go-to destination for medical tourists who can either afford to pay for the best healthcare themselves or whose treatments are financed by their governments.

Getting […]

By |March 6th, 2020|Company newsletters, Health, Marketing communications|Comments Off on How to make outstanding medical services stand out

How to improve customer service with two questions

Small businesses, especially those run by one person like mine, can get so involved in the nitty-gritty of producing the goods that they forget to ask clients two important questions that will help improve customer service:

What do you think I do well?
What could I do better?

They’re important questions if you want to improve […]

By |October 1st, 2018|Customer service, Editing, Marketing communications, Writing|Comments Off on How to improve customer service with two questions