To all my clients – thank you

Thank you for helping my business to survive. It’s the last day of this hellish year and a relief to see the back of it. But I couldn’t have got here without you.

From the discovery of the virus in China in January to the Oxford University/AstraZeneca Covid-19 vaccine’s approval on 30 December, it’s been a year […]

By |December 31st, 2020|Copywriting, Editing, Employee communications|Comments Off on To all my clients – thank you

How to make outstanding medical services stand out

With so many private hospitals in London showcasing their excellence, how do marketing teams, their copywriters and designers make their healthcare services stand out?

The UK, and London in particular, is the go-to destination for medical tourists who can either afford to pay for the best healthcare themselves or whose treatments are financed by their governments.

Getting […]

By |March 6th, 2020|Company newsletters, Health, Marketing communications|Comments Off on How to make outstanding medical services stand out

Marking World Press Freedom Day

Violence against journalists needs to stop. A salute to the five journalists who died this year as part of World Press Freedom Day. Read More...
By |May 3rd, 2019|Journalism|Comments Off on Marking World Press Freedom Day

Positive diagnosis for new Private Healthcare website

Teamwork between website copywriters delivers on-brand content for Guy's and St Thomas' Private Healthcare's new website.
By |December 31st, 2018|Creative brief, Health, Web writing|Comments Off on Positive diagnosis for new Private Healthcare website

How to improve customer service with two questions

Small businesses, especially those run by one person like mine, can get so involved in the nitty-gritty of producing the goods that they forget to ask clients two important questions that will help improve customer service:

What do you think I do well?
What could I do better?

They’re important questions if you want to improve […]

By |October 1st, 2018|Customer service, Editing, Marketing communications, Writing|Comments Off on How to improve customer service with two questions

Scrabble dictionary adds new word ‘ew’

Scrabble players know only too well how language changes. So, it’s no surprise to see slang terms in the words that Merriam-Webster added to the US Scrabble dictionary today.

For the first time, US players can use words like ‘twerking’ – to dance by shaking the buttocks. The dictionary now contains ‘ew’, as well, which means […]

By |September 25th, 2018|Writing|Comments Off on Scrabble dictionary adds new word ‘ew’

Five reasons why error-free work is vital

Is it the end of the earth if a sentence is poorly written? Do we care if an article contains an incorrect apostrophe? Does a split infinitive make you go boldly (not to boldly go, Captain Kirk) round the bend?

OK, we’re not performing brain surgery, but there are very important reasons why it is vital […]

By |June 29th, 2018|Editing, Grammar, Howlers, Proofreading, Spelling, Typos|Comments Off on Five reasons why error-free work is vital

Getting the lowdown on competency interviews

Want the lowdown on how to clinch a competency-based interview? Check out these blogs from Totaljobs that I've just edited.
By |May 21st, 2018|Blogs, Corporate Communications, Editing, Grammar, Proofreading|Comments Off on Getting the lowdown on competency interviews

Bookmark hoarders, it’s time to declutter

It's nearly the end of 2017 - time to cull your bookmarks. How many do you really need anyway?
By |December 15th, 2017|Admin, Editing, Good housekeeping|Comments Off on Bookmark hoarders, it’s time to declutter

How a freelance writer meets tight deadlines

Tips for freelance writers faced with tight deadlines. Nothing's impossible...
By |June 15th, 2017|Freelancing|Comments Off on How a freelance writer meets tight deadlines